professional OUTSOURCING
The intelligent audit solution for your airline
Are you selling seats or giving them away? Can you see all of your data or just a sample? We are a reliable development partner, mining big data and helping airlines solve old and new financial analysis needs.
20
years
of experience in the airline industry
AirFacts started TicketGuard in 2001 and has built it into a dependable audit tool that is always growing with the industry. With over 20 years of experience, we provide both knowledge and service.
Our services
Auditing
Count on our experts to identify and prepare crystal clear violations backed by years of experience.
Debiting
Issue agency debit memos in any market in the world to recover lost revenues
DIY Tools
Empower your team to issue their own memos using our custom tools
Creating
Ask us to develop a customized tool to mine your own data for answers to your audit questions
We are knowledgeable
about creating value
Dedicated
Our experienced team become experts in your specific policies and procedures, because every airline is different.
Autopilot
Once you have given us your data and policies, you can count on us to run a quality audit backed by our years of experience
Support
We stay in regular touch, providing answers to questions we know you will have and responding to evolving needs.
$500m+
memos issued
1 billion+
tickets audited
References
''The integrity of your revenue is our business''
April Pearson
President
AirFacts Products Pay For Themselves
Fares
Find undercollected fares that do not comply with your ATPCO filings
Bookings
Find and debit excessive and manipulative bookings
Commissions
Recall commissions not in compliance with your contracts
Direct Sales
Check internal sales for employee coaching opportunities and fraud
Taxes
Identify missing and undercollected taxes due to governments
Proration
Make sure interline sales are properly prorated and simulate other scenarios
Refunds
Spot and debit refund requests that do not meet requirements
Exchanges
Find and recalculate improper system and manual exchanges
Data
AirFacts is experienced with industry data sources, from ATPCO to ARC to IATA.
To manage data, we use robust open source tools like PostgreSQL, Tomcat, and Linux, among other modern technologies.
We are active participants in the open source community.
Careers
AirFacts welcomes resumes with cover letters on why you would like to join our company.
We are a driven, close-knit team where your success will be visible and applauded. Enjoy a variety of tasks and the ability to make an impact!
Please send your information to jobs@airfacts.com
Giving
AirFacts supports Hero Dogs, an organization that places service dogs and skilled home companions with veterans and first responders in the DC area.
Hero Dogs Bertha!
A Labrador retriever, Bertha was born in 2022 and is currently in training! AirFacts is proud to be Bertha’s Puppy Sponsor.
Hero Dogs Andy!
A Labrador retriever, Andy was born in 2018 and became a Service Dog. AirFacts was proud to sponsor Andy’s Puppy Scholarship.
Hero Dogs Hazel!
An Italian Spinone, Hazel was born in 2016 and became a Skilled Home Companion. AirFacts was proud to be Hazel’s Puppy Sponsor.
Kiva
AirFacts has been supporting entrepreneurship since 2015 by giving as a Team to Kiva, a micro-loan organization funding hardworking startups worldwide.
